Turn Bad News into Good News
Wally Hauck shares three skills you can develop to help you turn bad news into good news, a key competency for any person/company.

Dr. Wally Hauck is a senior vice president and co-owner of Communico. He is the author of Art of Leading: 3 Principles for Predictable Performance Improvement, Stop the Leadership Malpractice: How to Replace the Typical Performance Appraisal, Unleash Employee Engagement: 7 Initial Conditions for Outstanding Results