Posts Tagged ‘MAGIC of Customer Relations’
DST Systems: Service Ratings Jump After Training Initiative
Since implementing MAGIC through the organization, DST Funds have consistently won key honor awards as well as the highest award granted by DALBAR.
Read MoreProject Summary: Community Health Group
Norma Diaz, Community Health Group CEO, is committed to Communico’s MAGIC® of Customers Relations to deliver a consistently exceptional customer experience.
Read MoreCommunity Health Group: Coach Training Rejuvenates Service Culture
To ensure that its service level exceeds member expectations, Community Health Group brought in Communico’s MAGIC® of Customer Relations and Coach Programs.
Read MoreBudd Van Lines Delivers Consistent Quality and Award-winning Service, Even in a Down Market
“MAGIC was a natural fit for [Budd Van Lines]. It provides greater expressions of respect for the customers and more accountability for customers’ needs”
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