Posts Tagged ‘MAGIC Engagement Moment’
MAGIC Engagement Moment: Creating a MAGIC Mindset
Gregg Barratt shares the power of the MAGIC Mindset in ensuring every single interaction you have with a person is so appropriate they want to have another one with you-even in difficult situations.
Read MoreMAGIC Engagement Moment: Empathy is Understanding AND Sharing
A key component of expressing empathy is not only understanding another person’s feelings, but letting them know that you do.
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