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Posts Tagged ‘Customer Experience’

Catchpoint and Great Customer Experiences

By Wally Hauck | February 2, 2021

Learn how implementing the right techniques can uncover the “catchpoint” and aid in aligning with the customer’s goals.

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Customer Focus Provides Optimal Success

By Wally Hauck | January 5, 2021

Wally Hauck explains how customer focus provides optimal success. Contains interview with Norma Diaz, CEO of Community Health Group

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