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MAGIC® Workouts
Keep your MAGIC skills sharp

MAGIC Workouts is an audio tool that helps you understand the behaviors that shape an exceptional customer experience. It makes it easy for you to practice your skills, and improve the quality and consistency of your service interactions.

Workouts are a cost-effective way to reinforce best practices shared in Communico's MAGIC of Customer Relations program. They are available to service associates trained in MAGIC.

Access MAGIC® Workouts