Skip to content
Business speaker giving a talk in conference hall.

Bring the vibrance of MAGIC® to life

Are you ready to re-energize how you think about sales and service?

From large-scale keynotes, to company events, or intimate roundtable discussions, Communico's Leaders and Experts inspire audiences worldwide to ignite their cultures with service that changes lives.

Experts in areas including: customer service; employee and customer engagement; loyalty and retention; and service culture creation, our speaking topics include:

  • Building a MAGIC Service Culture
  • The MAGIC of Employee Engagement
  • MAGIC Email and Chat
  • How to Deal with Difficult Situations
  • Best Practices of Developmental Coaching
  • Practice MAGIC over Tragic
  • Create Memorable and Meaningful Customer Experiences with Empathic Listening
  • and more

All presentations can be customized for your specific company or areas of interest.

We have brought new discoveries to many leading forums such as

  • LOMA Customer Service Conferences
  • Call Center Network Group (CCNG)
  • National Society of Consumer Affairs Professionals Conference (SOCAP)
  • Moderator for the White House Conference on Small Business for the State of Connecticut
  • Chemical Customer Service Management Group (CCSMG)
  • BlueCross BlueShield Association Customer Contact Center and Claim Conference
  • Training 2016 conference
  • International Contact Center Management Conferences (ICCM)
  • Gartner CRM Summit
  • New England Tri State SHRM Conference
  • Frontier Communications
  • BIC Corporation
  • Chelsea Groton Bank

Bring new service ideas to my event