Bring the vibrance of MAGIC® to life
Are you ready to re-energize how you think about sales and service?
From large-scale keynotes, to company events, or intimate roundtable discussions, Communico's Leaders and Experts inspire audiences worldwide to ignite their cultures with service that changes lives.
Experts in areas including: customer service; employee and customer engagement; loyalty and retention; and service culture creation, our speaking topics include:
- Building a MAGIC Service Culture
- The MAGIC of Employee Engagement
- MAGIC Email and Chat
- How to Deal with Difficult Situations
- Best Practices of Developmental Coaching
- Practice MAGIC over Tragic
- Create Memorable and Meaningful Customer Experiences with Empathic Listening
- and more
All presentations can be customized for your specific company or areas of interest.
We have brought new discoveries to many leading forums such as
- LOMA Customer Service Conferences
- Call Center Network Group (CCNG)
- National Society of Consumer Affairs Professionals Conference (SOCAP)
- Moderator for the White House Conference on Small Business for the State of Connecticut
- Chemical Customer Service Management Group (CCSMG)
- BlueCross BlueShield Association Customer Contact Center and Claim Conference
- Training 2016 conference
- International Contact Center Management Conferences (ICCM)
- Gartner CRM Summit
- New England Tri State SHRM Conference
- Frontier Communications
- BIC Corporation
- Chelsea Groton Bank