MAGIC Engagement Moment: Empathy is Understanding AND Sharing
Understanding and Sharing
Gregg Barratt shares about a key component of expressing empathy being not only about understanding another person’s feelings, but letting them know that you do.

Gregg Barratt, senior vice president and co-owner of Communico, is an experienced leader and a nationally recognized professional in the training and organizational development field. He has designed and conducted high-impact, interactive leadership and behavioral skills training and development initiatives for large corporations and dynamic entrepreneurial firms worldwide.