Videos
Keeping Next Generation Leaders Loyal and Inspired
How can you keep high potential next generation leaders loyal and inspired? Communico’s Transformational Leadership workshop addresses their needs and prepares them to lead in today’s environment. Watch this 4-minute introduction. We are confident you have identified your high potential next generation leaders. Do you have a plan to keep them loyal and inspired? They…
Read MoreWord Choice Matters in Difficult Situations
Handling difficult situations? It comes down to your choice of words. Wally Hauck provides some MAGICal insight on the impact of the words you use on phone or in email.
Read MoreEmail Writing Thoughts
Communico Master Facilitator Cheryl Kuhn covers some important considerations when it comes to writing emails in this MAGIC® Moment.
Read MoreThe Power of “I”
The Power of “I” – Increase your trustworthiness and improve relationships by using “I,” not “we.”
Read MoreMAGIC Coaching Components
Communico’s Steve Lamm highlights some of the key components of the MAGIC® Coaching Program.
Read MoreThe MAGIC Coach Model
This is an inside look into the MAGIC® Coach Model with Communico Sr. Vice President Wally Hauck.
Read MoreFive Steps to a MAGICal Interaction
Follow along with Martha Mendoza as she walks us through the five steps of MAGIC!
Read MoreWhich Comes First – Employee Experience or Customer Experience?
Wally Hauck discusses how engagement environment is the responsibility of the entire organization. He provides three tactics for creating one.
Read MoreThe Art of Interrupting
Wally Hauck discusses the Art of Interrupting as a paradox. Because of the challenge this represents, we can learn something new and/or think differently.
Read MoreHow MAGIC can reduce employee turnover and improve employee engagement
Wally Hauck, SVP of Communico, discusses how employee engagement and turnover reduction begin with excellent leadership skills.
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