Blog – Page 2 of 3

Colgate-Palmolive and Indianapolis Power and Light logos

Colgate-Palmolive and Indianapolis Power and Light: Motivating the Team with Quality Assessment Forms

By Communico Team | January 1, 2019

Colgate-Palmolive and Indianpolis Light and Power are partnering with Communico to build MAGIC service cultures.

Colgate-Palmolive: Information Center Creates MAGIC

By Communico Team | January 1, 2019

A unique and successful MAGIC® service culture is being created by the dedicated team at Colgate-Palmolive‘s HR Information Center. This busy Center at only 16 months old had already achieved magical results while handling a wide range of issues, including ex-patriate questions, benefits, training, and 401(k) plans. Through the leadership of the New York City center’s…

Doing Well by Doing Good: Coldwell Banker’s Collaborative Service Culture Delivers Results

By Communico Team | January 1, 2019

While most companies in the industry tout a focus on customer service, Coldwell Banker knew that it shouldn’t stop there.

Project Summary: Community Health Group

By Communico Team | January 1, 2019

Norma Diaz, Community Health Group CEO, is committed to Communico’s MAGIC® of Customers Relations to deliver a consistently exceptional customer experience.

Community Health Group: Coach Training Rejuvenates Service Culture

By Communico Team | January 1, 2019

To ensure that its service level exceeds member expectations, Community Health Group brought in Communico’s MAGIC® of Customer Relations and Coach Programs.

Budd Van Lines Delivers Consistent Quality and Award-winning Service, Even in a Down Market

By Communico Team | January 1, 2019

“MAGIC was a natural fit for [Budd Van Lines]. It provides greater expressions of respect for the customers and more accountability for customers’ needs”