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Posts by Gregg Barratt

New Offering: Rapid Learnings

By Gregg Barratt | March 8, 2021

An overview of a new Communico offering called Rapid Learnings. Covers a variety of topics relevant to the environment we live in.

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Now is the time to invest in your team’s soft skills

By Gregg Barratt | October 1, 2020

With all that is going on in our world now, stress abounds for customers and employees alike.

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MAGIC Engagement Moment: Creating a MAGIC Mindset

By Gregg Barratt | May 26, 2020

Gregg Barratt shares the power of the MAGIC Mindset in ensuring every single interaction you have with a person is so appropriate they want to have another one with you-even in difficult situations.

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MAGIC Engagement Moment: Empathy is Understanding AND Sharing

By Gregg Barratt | May 19, 2020

A key component of expressing empathy is not only understanding another person’s feelings, but letting them know that you do.

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Change Management and the Missing Ingredient

By Gregg Barratt | January 17, 2020

What is it people miss in managing change effectively? What do they need to navigate change successfully?

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