Posts by Gregg Barratt
New Offering: Rapid Learnings
An overview of a new Communico offering called Rapid Learnings. Covers a variety of topics relevant to the environment we live in.
Read MoreNow is the time to invest in your team’s soft skills
With all that is going on in our world now, stress abounds for customers and employees alike.
Read MoreMAGIC Engagement Moment: Creating a MAGIC Mindset
Gregg Barratt shares the power of the MAGIC Mindset in ensuring every single interaction you have with a person is so appropriate they want to have another one with you-even in difficult situations.
Read MoreMAGIC Engagement Moment: Empathy is Understanding AND Sharing
A key component of expressing empathy is not only understanding another person’s feelings, but letting them know that you do.
Read MoreChange Management and the Missing Ingredient
What is it people miss in managing change effectively? What do they need to navigate change successfully?
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