Posts by Communico Team

A story of how to create a great customer experience and the Five MAGIC steps to remember to help reinforce the principles in your organization.

Here are the 8 core principles of The MAGIC Relationship Selling method to a better, more productive sales process that benefits both parties.

Organizations who can retain top performers by avoiding turnover can save millions in direct replacement costs and side step a downward trend.

Use of “tragic words and phrases” that can chip away at our credibility, our reputation—and a customer’s service experience.