Posts by Communico Team
Email Writing Thoughts
Communico Master Facilitator Cheryl Kuhn covers some important considerations when it comes to writing emails in this MAGIC® Moment.
Read MoreMAGIC Coaching Components
Communico’s Steve Lamm highlights some of the key components of the MAGIC® Coaching Program.
Read MoreFive Steps to a MAGICal Interaction
Follow along with Martha Mendoza as she walks us through the five steps of MAGIC!
Read MoreCommunico’s Gregg Barratt Interview on NBC TV Chicago: Honoring A Special Veteran
The interview with Barratt on NBC TV Chicago focused on a team effort to bring a fallen veteran back to his family in Chicago.
Read MorePublic, Virtual MAGIC Program Now Available
The MAGIC of Customer Relations is now open to the public.
Read MoreMAGIC Online
Now offering a virtual training option for the MAGIC of Customer Relations
Read MoreLead with What Matters: 5 Steps to Actively Engage Your Team
Service leaders know that engaged employees are the heartbeat of a great service culture. Learn to lead with what matters.
Read MoreMaintaining business momentum with remote delivery in light of coronavirus precautions
We are committed to helping our clients stay firmly on track during the coronavirus outbreak with a variety of remote delivery options.
Read MoreSpecial Offer: Free Webinar for new program: “MAGIC Leadership-from Contributor to Leader”
Attend our free webinar to learn more about “MAGIC Leadership – Moving from Contributor to Leader” on March 25, 2020 at 2:00 PM EDT.
Read MoreThe Reluctant Customer: A true story about building confidence, trust and a great customer experience
A story of how to create a great customer experience and the Five MAGIC steps to remember to help reinforce the principles in your organization.
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