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Posts by Communico Team

Email Writing Thoughts

By Communico Team | October 8, 2021

Communico Master Facilitator Cheryl Kuhn covers some important considerations when it comes to writing emails in this MAGIC® Moment.

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MAGIC Coaching Components

By Communico Team | September 27, 2021

Communico’s Steve Lamm highlights some of the key components of the MAGIC® Coaching Program.

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Five Steps to a MAGICal Interaction

By Communico Team | September 27, 2021

Follow along with Martha Mendoza as she walks us through the five steps of MAGIC!

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Communico’s Gregg Barratt Interview on NBC TV Chicago: Honoring A Special Veteran

By Communico Team | November 11, 2020

The interview with Barratt on NBC TV Chicago focused on a team effort to bring a fallen veteran back to his family in Chicago.

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Public, Virtual MAGIC Program Now Available

By Communico Team | July 9, 2020

The MAGIC of Customer Relations is now open to the public.

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MAGIC Online

By Communico Team | June 29, 2020
Communico covers

Now offering a virtual training option for the MAGIC of Customer Relations

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Lead with What Matters: 5 Steps to Actively Engage Your Team

By Communico Team | March 25, 2020

Service leaders know that engaged employees are the heartbeat of a great service culture. Learn to lead with what matters.

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Maintaining business momentum with remote delivery in light of coronavirus precautions

By Communico Team | March 17, 2020
Businesswoman remote working

We are committed to helping our clients stay firmly on track during the coronavirus outbreak with a variety of remote delivery options.

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Special Offer: Free Webinar for new program: “MAGIC Leadership-from Contributor to Leader”

By Communico Team | March 9, 2020
team meeting

Attend our free webinar to learn more about “MAGIC Leadership – Moving from Contributor to Leader” on March 25, 2020 at 2:00 PM EDT.

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The Reluctant Customer: A true story about building confidence, trust and a great customer experience

By Communico Team | September 24, 2019
advisor

A story of how to create a great customer experience and the Five MAGIC steps to remember to help reinforce the principles in your organization.

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